Introduction

24x7 support with firmware updates and hardware replacement protects your business and your SonicWall investment through crucial firmware updates and upgrades, the fine technical support, timely hardware replacement and access to electronic self-help tools.

Features

• Software and firmware updates and upgrades maintain network security to keep your solution as good as new
• Around-the-clock access to chat, telephone, email and web-based support for basic configuration and troubleshooting assistance
• Advance Exchange hardware replacement in the event of failure
• Annual subscription to SonicWall's Service Bulletins and access to electronic support tools and moderated discussion groups

Specifications

Service & Support	Technical support
Service Included	Phone consulting
Full Contract Period	3 years
Service Availability	24 hours a day / 7 days a week
Software Title	SonicWALL Central Management Server (CMS) for SMA
License Type	Perpetual license
License Qty	50 users
Designed For	SonicWall Secure Mobile Access 200, 400, 6200, 7200