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HPE 2 Years Post Warranty Tech Care Basic  w/DMR ML30 Gen10 SVC (HS8E3PE)

HPE 2 Years Post Warranty Tech Care Basic w/DMR ML30 Gen10 SVC (HS8E3PE)

 Without VATWith VAT
Base Price:€562,99€681,22
Total:€562,99€681,22
Part Number: HS8E3PE
Language: UK
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Product Details

Introduction

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility. The service provides access to expert technical resources with specialized knowledge in the hardware and or software within the context of the specific workload.

Features

  • Remote problem diagnosis and support
  • On-site hardware support
  • Replacement parts and materials
  • HPE Visual Remote Guidance (VRG)
  • HPE InfoSight dashboards
  • HPE InfoSight workload insights
  • Firmware updates for selected products
  • Collaborative Support and Collaborative Assistance

Specifications


Warranty Tech Care Basic - Service with DMR
Type Post Warranty
For HPE ML30 Gen10
Duration 2 years
.