Introduction
The Electronic HP Care Pack Services (e-Care Pack) capability
allows you to order, receive, update, and activate a wide range of
valuable HP Care Pack Services over the Internet. Administered
through the HP Services Network (CSN), it is a fast and simple
process that enables immediate registration and service
activation.Value-priced Pick-Up and Return Service provides
high-quality door-to-door hardware service. It includes telephone
support; pick-up of your failed HP branded hardware unit; repair or
replacement at an HP-designated repair center; and return of the
operational unit to you. In addition, the services Accidental
Damage Protection helps you avoid repair or replacement costs due
to mishaps that occur during normal operation of your mobile and
desktop devices.Choose Pick-Up and Return Service when you need to
quickly access remote problem diagnosis and technical support;
improve uptime and productivity with prompt repair services;
enhance your standard warranty with Accidental Damage Protection
coverage; obtain consistent, expert hardware support backed by HP.
Specifications
Type
|
Extended service
agreement
|
Service
Included
|
Parts and labour
|
Location
|
Pick-up and
return
|
Return
Shipment
|
At manufacturer
expense
|
Full Contract
Period
|
3 years
|
Service
Availability
|
9 hours a day / 5 days a
week
|