Introduction

The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.Value-priced Pick-Up and Return Service provides high-quality door-to-door hardware service. It includes telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at a HP-designated repair center; and return of the operational unit to you.Choose Pick-Up and Return Service when you need to quickly access remote problem diagnosis and technical support; improve uptime and productivity with prompt repair services; obtain consistent, expert hardware support backed by HP.This service covers HP notebooks, CPU only.

Specifications

Product Description	Electronic HP Care Pack Pick-Up and Return Service - extended service agreement - 5 years - pick-up and return
Type	Extended service agreement
Service Included	Parts and labour
Location	Pick-up and return
Return Shipment	At manufacturer expense
Full Contract Period	5 years
Service Availability	9 hours a day / 5 days a week
Covered Configurations	CPU only