Introduction
HP Active Care helps IT achieve optimal uptime and fast resolution
support on HP devices. With remote technical support, predictive device
health analytics, remediation services, and Next Business Day Onsite
Response, HP Active Care keeps employees up and running in the office
or on the go.
Details
| Warranty type |
S |
| Warranty coverage |
In warranty |
| Support type |
Active Care |
| Service method |
Onsite and Predictive Support |
| Response time |
Next business day response |
| Place of service |
Remote and Onsite |
| Duration |
3 years |
| Coverage period |
36 month(s) |
| Coverage details |
Standard workdays - 9 hours |
| Care Pack type |
Electronic |
| Additional support option |
Defective media retention; Travel coverage |
