Introduction
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.
Details
Service type |
Next Business Day |
Number of years |
3 year(s) |
Type |
On-site |
Response time |
9 h |
On-site support |
Yes |
Supplier features |
Warranty type |
S |
Warranty coverage |
In warranty |
Support type |
Active Care |
Service method |
Onsite and Predictive Support |
Response time |
Next business day response |
Place of service |
Remote and Onsite |
Duration |
3 years |
Coverage period |
36 month(s) |
Coverage details |
Standard workdays - 9 hours |
Care Pack type |
Electronic |
Additional support option |
Travel coverage |