Introduction

HP IMC Service Operation Management Software Module E-LTU

Specifications

Differentiator	HP IMC Service Operation Manager (SOM) E-LTU provides full lifecycle support for IT operations and management (O&M). SOM focuses on the O&M flow to control, measure, and audit network changes, fault identification, and recovery.
Headline	Customization of Networking Experience
Headline	Lifecycle Management of IT Network Operations
Image legal disclaimer	Product image may differ from actual product
Key selling point	Configuration management allows for the automated and manual setting of control mechanisms and audit configuration changes.
Key selling point	Easily interfaces between end users and administrators to reduce IT time in both operations and management.
Key selling point	End users can manage and recognize their own network issues and track service requests, reducing overall IT involvement.
Key selling point	Integration with alarming reduces maintenance by enabling problem recognition, improving network efficiency, stability, and quality.
Key selling point	Leverage a centralized knowledgebase for issue resolution and problem identification.
Key selling point	The HP IMC Service Operation Manager (SOM) Software provides lifecycle management of IT network operations from ticket creation to status checks to execution and resolution.
Key selling point	The HP IMC Service Operation Manager (SOM) Software tailors flow management to operations management based on predefined templates appropriate for an organization.
Product classification flag	Standard HP Product
Product description	HP IMC Service Operation Management Software Module E-LTU
Product name	HP IMC Service Operation Management Software Module E-LTU
Product number	JG139AAE
Quickspec	http://h18000.www1.hp.com/products/quickspecs/13974_div/13974_div.html
Quickspec	http://h18000.www1.hp.com/products/quickspecs/13974_div/13974_div.pdf
Quickspec	http://h18000.www1.hp.com/products/quickspecs/13974_na/13974_na.html
Quickspec	http://h18000.www1.hp.com/products/quickspecs/13974_na/13974_na.pdf
Registration required	No
Right rail header	Additional Resources
Right rail header	Download the module
Right rail statement	Get a platform
Right rail statement	Get the module
Right rail statement	Information Library & Resources
Right rail URL	http://h17007.www1.hp.com/us/en/networking/library/index.aspx?cat=network_management&subcat=IMCService
Right rail URL	http://hp.com/networking/imctrial
Right rail URL	https://h10145.www1.hp.com/downloads/SoftwareReleases.aspx?ProductNumber=JG139A&lang=en&cc=us&prodSeriesId=4176535
Software (required)	Database:; Microsoft SQL Server 2008 Service Pack 3 (Windows only); Microsoft SQL Server 2008 R2 Service Pack 2 (Windows only); Microsoft SQL Server 2012 Service Pack 2 (Windows only); Microsoft SQL Server 2014 (Windows only); Oracle 11g Release 1 (Linux only); Oracle 11g Release 2 (Linux only); MySQL Enterprise Server 5.1 (Linux and Windows) (Up to 1000 devices are supported); MySQL Enterprise Server 5.5 (Linux and Windows) (Up to 1000 devices are supported); MySQL Enterprise Server 5.6 (Linux and Windows) (Up to 1000 devices are supported)
Tangible flag	Yes
UNSPSC code	43231503
Warranty	Not applicable;Electronic and telephone support: limited electronic and telephone support is available from HP refer to www.hp.com/networking/support for details on the support provided and the period during which support is available;Software releases: refer to www.hp.com/networking/support for details on the software releases provided and the period during which software releases are available for your product(s)
What is new supporting point	Centralized knowledge base for self-resolution of network issues.
What is new supporting point	Complete service operation flow management.
What is new supporting point	Integration with alarming and configuration center.
What is new supporting point	Real-time, accurate configuration database.
What's in the box	License Enablement, Electronic Delivery