Introduction
ExtremeWorks Managed Services ResponsePLUS - Onsite
offerings provides continuous proactive remote network
monitoring, incident and problem management, proactive
change and configuration management technical support,
Operational Software updates and upgrades and advanced
parts replacement with on-site labor for Covered Products
(as defined herein) according to particular levels of
purchase.
Specifications
| Product Supported |
Extreme Networks ISW-12W-12P-4X |
| Provided Support |
Remote Monitoring |
| Phone Support |
| Parts Replacement |
| New Releases Update |
| Email Support |
| Service Duration |
1 Year |
| 1 Year |
| Service Location |
On-site |
| Service Main Type |
Exchange |
| Service Characteristic |
Parts |
| Service Response Time |
Next Business Day - Parts Replacememt |
